This module will give you a strong, foundational understanding of the user experience design process. You’ll learn that UX design is a problem-solving discipline, focused on building products that solve problems for the user. You’ll also get a clear sense of the role of research in design, which will be explored fully in Module 2.

Topic include:

• User Experience Design

• Functional Design

• Product Design

• Design Challenges

• Prototyping

This module will help you to see research as the key ingredient underpinning UX design. Strong, focused research is fundamental to understanding the problems we are attempting to solve for users. You’ll learn about a range of research techniques, including the core skill of usability testing, as well as methods such as interviewing, card sorting, online surveys, A/B testing and heuristic evaluation.

Topic include:

• Research Methods

• Research Planning

• Research Bias

• Phrasing Questions

• Research Execution

When you analyse research data, you can clearly articulate the problems you’re attempting to solve for the user. This module will look at a number of frameworks and techniques that will help you make sense of large volumes of raw data and truly understand the problems to be solved.

Topic include:

• Customer Analysis

• Research and Analysis Methods

• Visualization and Synthesis Techniques

Before you design screens, you have to step back and consider the structure of your software and how you want users to flow through it. In this module, you’ll learn how to define a clear structure and information architecture for your software. This in turn will help you to design intuitive navigation and a smooth flow for your users.

Topic include:

• Information Architecture

• Flow and Screen Design

• User Interface Design

Interaction design is where the rubber begins to hit the road. This is where we get to define what happens when people ‘touch’ our software. How does it respond when users enter data? Press buttons? Click on navigation? This module will teach you the components of an interaction and how these components - controls, rules and feedback - facilitate an interaction.

Topic include:

• Interaction Design Principles

• Wireframing

• Sketching

Design principles are proven guidelines and rules for effective design. They stem from different disciplines including advertising, architecture and software development. You’ll learn why using design principles as reference points will increase the probability that your designs and software will be successful.

Topic include:

• User Feedback

• Usability Concepts

• Progressive Disclosure

• Design Principles and Guidelines

• Laws of Interaction Design

In this module, you’ll be introduced to the concept of design patterns. By using these common solutions, your designs will be more perceivable and predictable for your users. You’ll also learn about concepts including chunking, affordances, alignment and visual hierarchy, which all help to make better, more usable software.

Topic include:

• User Assistance

• Visual Design Principles

• Form Design Principles

• Navigation and Flow

• User Interface Design Patterns

This module focuses on designing effective mobile applications. You’ll understand the key differences between responsive websites, mobile websites and native applications. You’ll also learn about different mobile application types and gain an understanding of mobile design patterns.

Topic include:

• App Design and Development

• Mobile Website Design

• Mobile Navigation and Input

• Mobile Design Landscape and Frameworks

• Mobile Notifications and Content Display

As you learn how to design effective workflows in this module, you will enable users to complete common tasks like registration, onboarding and sign in. You’ll also be introduced to complex forms and payment flows, along with techniques to improve user trust in your designs.

Topic include:

• Form and Flow Design

• Mobile App Development

• Mobile Interaction Design

In this module, you’ll be equipped with the skills and knowledge to build prototypes and compile wireframe documentation. You’ll understand the differences between high, medium, and low fidelity prototypes. You’ll also be introduced to the concept of wireframing and learn how to create effective handover documentation.

Topic include:

• Fidelity

• Prototyping Types and Levels

• Prototyping Process and Documentation


• Wireframe and Prototype Design Best Practices

• Design Documentation and Handoff

A portfolio is essential for any UX professional. In your final module, you’ll learn how to structure your portfolio to best showcase your skills and your thought process. You’ll recognise the importance of a well-structured case study in telling the story of your work. And, you’ll find out where to get UX experience before you’ve landed your first role.

Topic include:

• Portfolio Introduction and Building

• Portfolio Structure and Expansion